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Archives: August 2017

Owning a cat can bring lots of joy into our lives and there may be times they do things that we just don’t understand. It can be extremely upsetting when you discover that your cat has been ignoring their litter box and urinating on your carpet. Cat urine gets into the carpet padding and fibers, that can cause lingering odors after it has dried. This can be a source of embarrassment because the smell is offensive and can spread throughout the house.

Whole House Smells Like Cat Urine?

By nature, cats don’t drink a lot of water which causes their urine to be more concentrated. Feline protein metabolism with a combination of uric acid, phosphates, calcium oxalates and aerates is the reason that cat urine is so pungent and when this urine dries it forms crystals that create hard-to-remove stains. Cats are very clean animals and they want their litter box to be clean too. Can you blame a cat for not wanting to use a dirty litter box? We wouldn’t want to use a dirty toilet. Litter boxes should be cleaned daily and fresh litter needs to be added to keep it clean. The rule of thumb with litter boxes is that you’ll need one for each cat plus an extra one. Your cat might be suffering from a urinary tract infection that can cause painful urination. If they associate the litter box with pain then they might stop using it. They also might need to urinate more often and find it easier to go wherever than trying to get to the litter box. Other medical issues can cause kitty to drink more water and therefore need to go more often and urgently. Household changes can also affect your cat and their litter box use. Moving, the addition of another pet or a new baby, or a family member moving out can have an impact on your cat. Changing litter can throw kitty off too and they might stop using it. There are different types of litter boxes that your cat may or may not like. You also need to remember that moving the litter box around can stress your cat out too.

How to Clean Cat Urine from Carpet or Couch

Because cat urine is ammonia-based it’s very important not to use household cleaners as many of them contain ammonia and will not remove the stain or the odor. The only thing this will do is encourage your cat to continue urinating in the same spot. The smell of ammonia is the same as the smell of their urine! It needs to be cleaned with the right products to break down the crystals and remove the smell and the stains. This will ensure that kitty won’t keep returning to that spot. Enzymatic cleaners are the best way to go when it comes to cat urine. They work to neutralize odors without producing a strong smell like vinegar and you may need multiple treatments for it to be effective.

Cat & Dog Pet Stain & Odor Removal in Tracy, Livermore, San Ramon, Dublin, Ripon, Mountain House, Walnut Creek, Danville & the East Bay of California

Many times, the urine has had a chance to dry before you discover it making this a hard problem to tackle and it may take more than one attempt or method to get rid of the smell completely. Professional carpet cleaning makes it possible to get rid of the smell. Contact Carpet Care 2000 to get your home smelling fresh an clean again!

Ink blot tests have always fastenated people. Like finding the picture it closely resembles in the clouds, they say that the pictures you see in the ink will say a lot about you. But when the ink hits the carpet, the last thing you need to be doing is seeing what the blot resembles. Where ink is concerned, time is of the essence. The longer ink sets into your carpet the more challenging it will be to remove until it gets to the point where it may not come out at all. With that in mind, we at Carpet Care 2000 would like to list a few methods on removing the nasty ink spot out of your carpet. When using any of these options, always remember to perform a patch test in an inconspicuous area to ensure the chemical reaction does not inflict the carpet in a negative manner.

Method #1: Rubbing Alcohol to Remove Ink from Carpet

Apply rubbing alcohol directly to a clean cloth and use the treated cloth to blot up the ink. At the stain, work the outside perimeter, towards the center. As the ink pulls up, be sure to use different areas of the cloth to sop up more ink. Continue this procedure as the ink lightens and eventually fades. Note, this can take 30 minutes or more so remember patience.

Method #2: WD40 Carpet Ink Stain Remover

Spray the WD-40, or spray lubricant, directly onto the stain and allow it to sit 15-20 minutes, do not over saturate, but cover the spot. With warm soapy water, sponge and blot up the ink and lubricant residue until the stain has vanished. Do not over saturate and if necessary, use a dry cloth to pull up the moisture in between application to minimize the moisture.

Method # 3: Liquid Dish Soap to Remove Ink Stain from Carpet

Combine 1 cup water and 1 tsp liquid dish soap in a squirt bottle. Moderately administer the soap solution onto the ink spot or sponge the solution onto the stain. Blot the stain in between applications until the ink is dissolved. If the stain is smaller, this method is most effective.

Method #4: Hairspray

If you don’t have rubbing alcohol handy, the hairspray in an aerosol spray can and might do the trick due to the alcohol content. Generously spray the hairspray onto the ink spot and allow it to sit for five minutes. With a soapy water solution, blot out the stain.

Carpet Cleaning, Stain Removal & More in Tracy, Livermore, San Ramon, Dublin, Mountain House, Walnut Creek, Danville & the East Bay of California

No matter which of these methods you use, be sure to use a clean damp cloth to ensure the residue of the solution is removed and use a dry towel to absorb any remaining moisture. If one method does not give you satisfactory success, try multiple methods. If none of the methods do not prove effective call Carpet Care 2000. Our experts are well trained and use high-end products and equipment that are designed for stubborn, hard to remove stains. Call Carpet Care 2000 to remove that stubborn ink stain and make your carpet clean, sanitized and deodorized.

When you have kids at home they seem to want to get a sugary colored drink which makes Kool aid a perfect choice. Kool aid is a drink that has some added color that stains anything it touches. This includes the child’s lips, tongue and of course anywhere they spill it. With the summer coming to an end and school just starting up again, a big glass of Kool aid is a good choice on the hot day. The problem is that many kids are not careful when they have a cup of this staining drink and tend to spill it! Spilling outside or on the tile is not so hard to clean but on the carpet and you may think that there is no hope. When the carpet has a spill from any color Kool aid but especially red it can be difficult to remove. The stain will start to happen immediately and it is best to start your treatment right away. The longer you wait the more the stain will settle and the harder it becomes to get it out.

Carpet Care 2000 Outlines Steps Needed to Get Kool Aid Stains Out Of Carpet

Treat Kool Aid Carpet Stain Right Away: One of the biggest mistakes that are made when there is a spill in the carpet is waiting to clean it. The longer any type of stain is left on the carpet the more and more it is soaking into the fibers of the carpet. You want to act fast when Kool aid is spilled on your carpet. You can get a few clean cloths that can be used to dab away at as much of the excess liquid as possible. You can also use white paper towels that you can throw out as they become saturated. When you work on this part of the process be sure not to scrub the area but only apply downward pressure in the spot that is affected.
Make A Carpet Stain Removal Cleaning Solution: When you are ready to clean the spot you want to make a cleaning solution that you can keep in a spray bottle. First add a quarter cup of your average white vinegar and about one tablespoon of dish soap. You want to fill the bottle full with warm water and mix it carefully. This solution can be saved for the next time you need to use it. Make sure that you label the cleaner so that it is not used for the intent of water only.
Spray & Dab at Kool Aid Carpet Stain: The next step is to use the solution that you made to soak the area that the Kool aid has been spilled on. You can allow the cleaning solution to sit on the area for about ten minutes before you work it. After the soaking period you want to get a clean cloth to dab away at the area until the spot is gone. You may need to repeat the process several times to get it all the way out.

Carpet Cleaning, Stain Removal & More in Tracy, Livermore, San Ramon, Dublin, Mountain House, Walnut Creek, Danville & the East Bay of California

Carpet Care 2000 offers professional cleaning and restoration services. Contact us today to schedule your next appointment!

When it comes to the preservation of your tile and grout floors, there is more maintenance than people realize. Different stone, whether it is manmade or natural stone tiles require similar maintenance, but it still varies. Where we know there are a lot of questions consumers have concerning the different types of tile options, today we at Carpet Care 2000 would like to answer the frequently asked questions regarding the general cleaning and sealing of tile and grout.

Tile & Grout Cleaning FAQ; Does the Grout in My Ceramic Tile Need Resealing & More

Q: Why should I have my tile and grout professionally cleaned?
Grout is very porous in nature and if the tile isn’t sealed a lot of buildup can accumulate in the scratches and scuffs. Just like carpets, the soil collects over time and even when you vacuum, you can’t extract it all; same is said of tile and grout. With professional cleaning, equipped with the heavy duty equipment, potent cleaners, and expertise can effectively remove that buildup at the bottom.
Q: Why does tile and grout need to be sealed?
As previously mentioned, grout is a porous material that absorbs soil and moisture. Ensuring your tile and grout are routinely sealed will create a protective barrier, giving you a fair advantage in cleaning spills and performing daily dirt extraction before the majority of it has an opportunity to penetrate deeply; making your tile look dull and grout looking dingy.
Q: How do professionals clean grout and tile?
Typically, high powered quality cleaning agents are applied to the tile and grout; formulated to remove soap scum, mineral deposits, dirt, debris, and any microbes and bacteria that often lead to mildew and mold. In addition, professionals use high-powered equipment designed to effectively loosen the deep root filth and extract it up and off the tile and grout. After a professional cleaning, tile and grout is left shiny and vibrant again.
Q: How frequently should I schedule a professional tile and grout cleaning?
There are many contributing factors that dictate how often you get your tile and grout professionally cleaned. Foot traffic, number of occupants including children and indoor pets, as well as how diligent you are on keeping up on your tile and grout cleaning on a day to day business, if the sealant maintenance is on par, and so forth. On average, it is recommended that your tile and grout are cleaned every six months, but at the very least, once a year.
Q: How long does it take to have my tile and grout professionally cleaned and sealed?
Generally, an average size room, up to 250 square feet, takes approximately 90 minutes depending on the extent of the service. Grout lines, buildup, size of the tile, room configuration, and so forth, with a sealant included, from start to finish, it can take up to three hours.
Q: How long after the cleaning and sealant service should I wait before foot traffic resumes?
It is recommended that you wait at least three hours before walking on it but typically it takes 24 hours for the sealant to cure. However, we suggest you wait over the 24 hours before allowing the any liquids to make contact.
Q: Is there a specific cleaner I should use following a sealant service?
In order to extend the sealant, it is recommended you avoid harsh abrasive and acid cleaners, particularly bleach and other cleaners. Stick with a small quantity of liquid dish detergent and water to avoid breaking down the sealant.

Tile & Grout Cleaning, Sealing & More in Tracy, Livermore, San Ramon, Dublin, Ripon, Mountain House, Walnut Creek, Danville & the East Bay of California

We hope this answers your question, but if you do not see your question here, please feel welcome to call Carpet Care 2000 and our experts will happily answer your question or if you need your tile and grout professionally cleaned, give us a call to schedule your service!

If you are getting ready to go shopping for carpet, you are going to need to know the differences between the carpets you are looking at. Carpet comes in many different styles as well as materials. They each have pros and cons, and you need to decide which one will fit best with your lifestyle. Carpet Care 2000 is here to talk about the many different types of carpet and carpet piles that are available to you.

Best Type of Carpet Fiber

You can choose between carpet fiber made from natural or synthetic materials. Here are the types of fibers you will most likely see:
Nylon– This is the most common type of carpet you will find in residential and commercial settings. It is very resistant to stains and incredibly durable as well. Not only that, but it is soft and comfortable as well.
Polypropylene– This is almost as soft and comfortable as nylon and is also considered durable. It is resistant to mildew which makes it a great choice if you live in a humid climate.
Polyester– If you are looking for a carpet that is fade resistant, this is it. Made from recycled products, polyester carpet is considered one of the most eco-friendly options. It is not a good choice for high traffic areas though since matting is a problem.
Wool– In order to have wool carpet that is resistant to stains, you have to spend a lot of money. Wool carpet that is affordable stains easily. It is made from natural fibers and will be some of the softest carpeting you will ever rest your feet on.

Different Types of Carpet Pile

There are also several types of carpet pile you will need to choose from. Here are some of the options you may see:
Loop/Berber– This pile is uncut and consists of short looped pile. It is an excellent choice for areas of high traffic because of its durability.
Cut Pile– This is one of the most popular choices when it comes to pile. It is very soft, but it can show traffic because of the fibers starting to fray over time.
Saxony– One of the softest choices, this pile is made of individual strands that stand straight up. It should only be used in low traffic areas.
Textured– Many patterns are available with this type of pile, and it’s a great choice for high traffic areas.
Frieze– This unique pile has fibers twisted which almost makes them have a curled look. Great for hiding dirt and debris.
Plush– This pile has a velvet like appearance as well as feel. This type of pile isn’t nearly as durable as other choices, but has a luxurious look and feel.

Carpet Installation, Repair, Cleaning & More in Tracy, Livermore, San Ramon, Dublin, Ripon, Mountain House, Walnut Creek, Danville & the East Bay of California

It doesn’t matter what type of carpet your pick for your home or office, maintaining it will extend its life. Carpet Care 2000 offers carpet installation and repairs as well as maintenance. Call us today!

Do you have bumps and ripples throughout your carpets? Some may wonder why this occurs and what can be done to help their carpets lay flat and smooth. Carpet Care 2000 will share the number of causes as to why your carpet may have ripples or bumps. You might be surprised to learn what can cause this natural phenomenon and what can be done to correct the problem.

Why Does My Carpet Have Ripples, Wrinkles, Bulging & Bubbling Up Areas?

Humidity – When you’re looking to point the finger to the culprit of bumps and ripples in your carpet it could be due to humidity. Especially in the state of California, most people know that we’re affected by humidity pretty regularly. Additionally, our temperatures remain rather constant all year around. Our warmer, humid days and cooler nights can cause the carpets to retain moisture which in turn, cause the carpet fibers to swell and then relax. With this constant expanding and retracting, the carpet can become stretched out leaving the bumps and ripples behind.
Sliding Heavy Items on Carpet – For those that slide dressers, entertainment centers, beds, or etc. you can cause the ripples to occur. As you pull or slide the heavy items across the carpets you’re causing the edges to pull away from the carpet stripping that holds the carpet in place. Additionally you’re also stretching the carpet which also causes the ripples to appear. If you need to move heavy furniture or items around and you don’t have help, make sure you use a hand cart or something to wheel the item across the carpet.
Improper Carpet Installation – Occasionally your carpet may have been installed improperly or poorly. When carpets are installed, the installers pull the carpet tight and then secure the edges down to the carpet strips. If the carpet wasn’t pulled, or if placed down too loosely, your carpet will begin to ripple as the household members walk across it.
Wrong Carpet Under-Padding – The padding under the carpet is important to help it stay firm and in place. When the padding is too thin, the carpet will have too much give when walked on. This causes the carpets to stretch or have slack which obviously leads to the ripples. Some people will try to save money by buying a cheaper padding and don’t realize the effects. Make sure when replacing your carpet to use the correct under-padding to avoid future rippling.
Water Exposure – Often exposure to water can also cause the carpet to have rippling. Just like exposure to humidity, the carpet can expand or swell and retract which leaves ripples and bumps in your carpet. Exposure to water can come from a flooding or from broken or leaking plumbing. However it can also be caused by a thorough cleaning of their carpet with a steam cleaner as well. Some people will over saturate their carpet when using a carpet cleaning machine and often use water that is too hot. Hot water, just like on your clothing, can cause carpets to shrink and pull away from the secure strips. This leaves the rest of your carpet loose and saggy.

Carpet Cleaning & More in Tracy, Livermore, San Ramon, Dublin, Mountain House, Walnut Creek, Danville & the East Bay of California

To correct carpet rippling, you can contact Carpet Care 2000. We provide carpet stretching services, where we will tighten and re-secure your carpet. If you want flat, straight, beautiful carpets again, Carpet Care 2000 can help. Contact us today.

Carpets need routine vacuuming to stay in tip top condition; along with professional deep cleaning and other care, your carpets can last far beyond its years. But part of regular carpet maintenance includes ensuring the vacuum is operating at its full potential. With monthly cleaning and changing the filter every 6 months, your vacuum will not only last, but it will efficiently vacuum the carpets. We at Carpet Care 2000 would like to share some steps on cleaning your vacuum.

Tools & Equipment Needed to Clean Vacuum

You will need the following items:
– New filter
– Dust cloth
– Toothbrush designated for cleaning
– Vacuum’s manual
– Screwdriver (Compatible with your vacuum)
– Scissors
– Sink filled with warm soapy water
– Can of compressed air

Remove Hoses & Detachable Parts of Vacuum

Remove the detachable parts the vacuum. Review your vacuum’s manual and remove the detachable parts accordingly. Generally, in a bag-less vacuum, you can remove the following components: HEPA post-motor filter, the secondary cyclone piece, all attachment accessories, the dust bin, the pre-motor filter, roller, and any other parts specific to your vacuum.

Wash & Dry the Detachable Component

Be sure to consult with your vacuum’s manual before submerging any pieces you removed in the soapy water. All of the following parts are generally safe to soak in the soapy water; secondary cyclone, extension wands, the vacuum’s dust bin, and pre-motor filter. Any pieces that are not water friendly should be wiped with a dust cloth. Allow the recently washed pieces to air dry over night or longer if necessary; just make certain all parts are thoroughly dry before you put it back together.

Rotating Floor Brush Cleaning

You will likely need to use a screwdriver to unscrew the casing to retrieve the rotating floor brush. Once you have freed the cylinder, remove the debris. Take the scissors to cut the tangled mess of strings and hair loose from the rotating brush, grip the debris with your fingers and pull it off. If it is not permitted to be submerged and scrubbed in the soapy water, wipe it down with a damp cloth. Screw the casing back together after the cylinder is clean and dry.

Clean Your Interior Vacuum Cleaner

The interior of the vacuum collects quite a bit of dust because the dust bin doesn’t completely seal in bag-less vacuums. Be sure to wear a face mask if you have allergies and take the vacuum outside or in area where you can clean off excessive dust. Blast the can of compact air to clear out the dust; keep in mind the dust will explode off the vacuum and spread out settling on surrounding surfaces.

Unclog Any Obstructions in Vacuum & Hose

Located just behind the floor brush is the primary passageway for the suction path of dirt and debris to pass through. This small circular air passageway can be easily cleaned with a toothbrush designated for cleaning to ensure the path is free from obstruction where. Be sure to clean the hose out of any existing clogs in the same manner.

Put the Vacuum Back Together

Install the new post-motor filter at this time and put the vacuum back together when all the parts are completely dry and you are satisfied with the vacuum’s cleanliness. Manufacturers recommend that the vacuum’s HEPA filter be replaced every 6 months in addition to monthly cleanings as previously mentioned, so replace the filter if it is due. Be sure to wipe down the entire exterior of the vacuum once you have it all put together.

Carpet Cleaning & More in Tracy, Livermore, San Ramon, Dublin, Mountain House, Walnut Creek, Danville & the East Bay of California

When your carpets are due for a comprehensive carpet cleaning, contact Carpet Care 2000 and let our specialists get your carpets deeply cleaned, sanitized, and deodorized quickly and efficiently!

Any tiled surface will be effected by time, traffic, life and living. If you take the right steps in dealing with these effects, you can keep your tile looking as great as it did the day it was installed. There are methods that are better than others to maintain the beauty of your tile so it will look great and last longer.

Do’s & Don’ts in Tile Maintenance

If you’re looking for low maintenance and a high reward, then ceramic and porcelain tile are the answer. Keep these easy tips in mind to keep them looking their best for years to come.
• This tip cannot be stressed enough. Don’t use every day soap or detergent when you clean your tile. Doing so will only leave you with a filmy residue to dull the surface and encourages mildew and mold growth. Your beautiful tile will look cloudy and dull which is totally opposite of the look you want!
• Do use hot clean water with a mild detergent when you clean your tiled surfaces. This prevents any residue from staying on your tile.
• Do use a little bit of tile cleaner to clean your tile and stone; along with warm water and a soft cloth or damp sponge.
• Don’t use items that are abrasive to clean your tile. Items like steel wool pads or scouring powder can be harsh on tile. They will only dull and scratch the surface and any pieces of steel that get left behind will cause rust stains in the grout.
• Do make sure that any tile cleaner you use is non-acidic, non-alkaline and neutral. Using heavy alkaline cleaners just leaves you with a buildup of residue that can be almost impossible to remove and the residue just attracts more dirt anyway.
• Do use full strength, heavy duty tile cleaners on very dirty ceramic and porcelain floors.
• Don’t use ammonia-based cleaners or cleaners that are highly acidic because these can easily change the color of the grout you chose and can completely change the look of the tile that you worked so hard to pick out!
• Don’t use vinegar or bleach to clean your tile. These are acidic and can have a negative effect on your grout and they leave a film behind that can damage the natural shine by stripping the finish.
• Do make sure you act quickly when those inevitable spills happen. Immediate action helps you avoid costly damage of grout stains.
• Don’t move heavy items across your tile floors without being careful. Take some precautions and ask you family for help to avoid unnecessary damage.
• Do remember that if you need to repair any of your tile, the replacement may be slightly different than the original tiles. Tiles are made in batches, so the new tile may have a different dye lot and/or texture. Always keep any extra tile in case you need to repair or replace.
• Grout is susceptible to stains. Do apply a silicone sealer to grout joints for maximum protection.

Professional Tile & Grout Cleaning in Tracy, Livermore, San Ramon, Dublin, Mountain House, Walnut Creek, Danville & the East Bay of California

Enjoying your tile floors is easy with a little love and care. Professional tile and grout cleaning is recommended for deep down cleaning. Trust the professionals at Carpet Care 2000 and give us a call today!

The carpeting in your home really takes some abuse. From the shoes you wear to pets, and even small kids, you may have repairs that need to be made to keep your carpet looking nice. There are several different problems that arise with carpet and can be repaired. Carpet Care 2000 is here to talk about some of the most common carpet repairs that we see and fix every day.

Carpet Stretching

This is one of the most common carpet problems we run into. If you have ever noticed anywhere in your home where the carpet is starting to wrinkle, it could be time to talk to a professional about getting your carpet stretched. As time goes on, your carpet starts to stretch and sag in different places; usually in high traffic areas. By stretching the carpet back out, you lost that slack and your carpet is wrinkle free once more.

Carpet Loop Replacement

Loop replacement is going to only be a problem that people with Berber carpeting run into. Sometimes when the loops in your carpet get snagged, they can look messy as there are long fibers sticking up out of the neatly looped pile. This can happen when you have a pet that likes to claw at the carpet with its paws and claws, or when you wear certain shoes in your home they can catch and snag on the carpet. If there is any one area that seems to have a large amount of snagging, it can be possible to replace those snagged loops with new ones.

Carpet Patch Repair

When you have an area of your carpet that has been so badly damaged that a patch is torn out, it can be devastating. This sometimes happens if your carpet gets burned or ripped, and there can be staining that is so severe that a patch of the carpet has to be cut out to repair it. In this case, a new piece of the exact same carpet is replaced so it looks as if nothing ever happened. This is why it is important and a good idea to keep all of those small pieces of carpet that are cut away when it is installed. You never know when you are going to need it.

Carpet Stair Replacement

If you have carpeted stairs, you may notice they seem to wear faster than any other area in your home. Not only do stairs wear faster, but the first stair wears the fastest of them all. If you notice that you have a stain that is showing major signs of wear, you might want to replace that one stair rather than replace all the carpeting in your house.

Carpet Installation, Repair, Cleaning & More in Tracy, Livermore, San Ramon, Dublin, Ripon, Mountain House, Walnut Creek, Danville & the East Bay of California

The carpet professionals at Carpet Care 2000 have extensive experience in all of these carpet repairs. If you have any problem areas with your carpet, before you look into replacing it, you may want to see if it is something our team can repair for you at a much lower cost. Call us today!

Carpet & Rug Cleaning

There are two categories of carpet cleaning methods. There is Steam Cleaning or Hot Water Extraction and there is the Low Moisture method often called Dry Cleaning. We offer both services but we prefer Steam Cleaning which is the most recommended by carpet manufacturers. Truck Mounted Steam Cleaning also removes the most soil and leaves the carpet the cleanest.

Oriental Rug Cleaning

Oriental rugs are beautiful works of art which should not trust just any one to clean. Just as art restoration is a science so too is the meticulous cleaning of Oriental rug restoration. So careful is the process that we need to bring in these beautifully woven masterpieces to our shop to ensure proper care. We will come to your home, carefully remove the antique rug from the premises and expertly transport it to our facility.

Upholstery Cleaning

Carpet Care 2000 is well equipped to handle all your upholstery cleaning needs. Usually performed on site in your home or office we come with all the equipment needed to take care of your fabric covered furniture. We place blankets on the floor to protect your furnishings and clean the furniture in place or set it outside on a deck, porch or garage when advantageous.

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