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Archives: November 2017

Considering the variables from burst pipes, broken appliances, sewage backups, and even natural causes, the odds of experiencing water damage inside your home is high. With water flooding your home, the floor is the first thing to become endangered by water damage, and if not quickly and efficiently processed, the damage can be detrimental and costly. Carpets in particular are most susceptible to mold, mildew, bacteria and other contaminants potentially getting locked in the fibers, which not only expedites the structures deterioration, but can pose a harmful health risk to you and your family. With professional assistance, you can save money on home repairs and avoid serious health risks. With that in mind, we at Carpet Care 2000 would like to share the basics when it comes to the process used by experts.

Extraction of Standing Water

Removing the water is the professional’s first concern. To ensure efficiency and to spare your possessions of further damage, all furniture and clutter is moved to a dry location. Once it has been removed, the experts can identify the extent of the problem and effectively remove the water. Evaluation of the carpeting, padding, baseboards, casing, drywall, and insulation is extremely important due to the porous nature and the ability to facilitate the growth of mold and other microbes. Determining what can be saved after an in depth inspection is conducted once the standing water is completely extracted is the secondary concern as the professional is focused on immediately starting the water extraction process. To start the procedure after all the possessions are removed, professional quality water pumps are placed to pull the water up and contain it for disposal.

Complete Drying Procedure

After the water is extracted, the next step is to remove the lingering moisture. Specialists strategically setup industrial strength air mover fans and dehumidifiers in optimal patterns to expedite the drying process. The dehumidifiers are utilized to ensure the excess moisture in the air is drawn out, where the wicking moisture off of the saturated materials is from the fans circulating air around the wet items. Professionals are able to easily monitor the progress by using moisture meters during the drying process. These moisture meters are equipped with probes that detect the level of moisture in a specific location; allowing the technician to assess the rate the carpet and other affected areas are drying. Typically, the drying phase takes several days, but depending on how quickly you got professional services, the current climate conditions, and the extent of the water damage impacts how long it takes to drive.

Deep Carpet Cleaning, Sanitizing & Deodorizing

The carpets and possibly the subfloor, depending on the surrounding circumstances, will need to be deeply cleaned and treated for proper sanitation and neutralizing the odors following the complete drying of the structure and carpeting. The carpets are at a high risk of absorbing bacteria and odors due to the composition of the fibers, particularly the water damage derived from backed up sewers. With detergents designed to destroy harmful microbes and powerful equipment, specialists will meticulously provide a detailed carpet cleaning. Additional treatments may be applied if the professionals believe that the carpets need more than the sanitizing and deodorizing effects the first cleaning did. By the end of the service, your carpets are immaculate and fresh after being effectively sanitized and deodorized.

Carpet Cleaning in Tracy, Livermore, San Ramon, Dublin, Mountain House, Walnut Creek, Danville & the East Bay of California

If your home or business has been inflicted with water damage, immediately call in the experts of Carpet Care 2000 for treatment.

You might have something lurking in your home that is making you and your family sick and not even know it. In kitchens and bathrooms, behind or under appliances that can hide slow leaks, leaky roofs and around windows where condensation collects and high humidity areas in the home can all hide this lurking problem. Fabrics and carpets in your home can also be affected by leaks or when poor cleaning methods are used that result in over wetting. The problem we’re talking about is mold and it can make you very sick. Poor cleaning methods contribute to these potential mold problems. If you go with a carpet cleaning company that offers prices that are too good to be true than you might end up with mold!

What Can Breathing in Mold Do?

• Muscle and joint pain
• Shortness of breath
• Headaches, anxiety, depression and memory loss
• Vision problems
• GI problems
• Fatigue and immune system issues

How Does Mold Grow in a House?

When fungi grow they do so by releasing reproductive cells or spores into the air in the same way plants reproduce by spreading seeds. We cannot see these spores because they are microscopic. This is the reason they are a problem. These spores are extremely tiny with 20 million of them fitting on a postage stamp. Hundreds and even thousands of mold spores can be found in a cubic foot of indoor air. Spores are capable of living in harsh environments and many spores can lay dormant for decades until conditions become favorable and they come back to life. Scientists have identified more than 1,000 kinds of mold that can grow in homes.

Identifying Mold Types

1. Allergenic molds. Allergenic molds are typically not life-threatening but are the most problematic for those with allergies or asthma. It can be difficult to determine which ones you’re sensitive to and children are most at risk for suffering from allergies.
2. Pathogenic molds. Pathogenic molds will cause infection and can be dangerous to those that have a suppressed immune system. These molds can travel upwards between gaps in the floorboards. These can cause bacterial pneumonia and pneumonitis when they get into the lungs.
3. Toxigenic molds. These molds produce mycotoxins that are dangerous and can have serious health effects. These chemical toxins are in the air or on surfaces and are inhaled, ingested or touched. Aflatoxin is an example of one of these mycotoxins and is the one that grows on peanuts and grains and some other foods. Aflatoxin is the most potent carcinogen known to man.

Carpet Cleaning in Tracy, Livermore, San Ramon, Dublin, Mountain House, Walnut Creek, Danville & the East Bay of California

You do not want dampness in your home. If carpets stay wet for too many days, then the possibility of mold growth is there. The right company will use powerful equipment to extract as much moisture as possible. Use a company like Carpet Care 2000 that uses a hot water extraction method to clean carpets with truck mounted machines that will heat the water to a sanitizing temperature. Carpet Care 2000 has highly trained technicians to ensure your carpets aren’t at risk for developing mold. Call us today to set up an appointment.

As families gather to share a fabulous meal as well as all the things they are thankful for this past year, there may be some of that fantastic food that ends up on your floor. Some of the stains that come with Thanksgiving can be difficult to remove. Carpet Care 2000 is here to share some tips to help you get some common Thanksgiving stains out of your carpet this holiday season.

How to Remove Gravy & Oil Based Stains from Carpet

When dealing with gravy and other oil based stains, you need to act quickly. Using a spoon, be sure to get all of the excess gravy off the carpet before getting to work on the stain. Next, you need to sprinkle the area with cornstarch to soak up all the oil. This will take some time, so let it sit for at least 15 minutes. This might need to be done a couple of times if the spill is a large one, but once the cornstarch has had time to work, use a vacuum to remove it from the carpet. Now you will be mixing a cleaning solution of half white vinegar and half warm water. Mix in a spray bottle and generously spray the stain. Always use a white, wet washcloth to blot up the stain. Standing on the cloth helps to absorb the cleaner more efficiently.

How to Get Red Wine Spills Out of Carpet

One of the best tools to remove a red wine spill is actually white wine. You will need to remove as much of the red wine as possible with the help of a clean, white washcloth. Stand on the washcloth to remove much of the red wine. Filling a spray bottle with white wine, spray the stain and blot up with a clean, wet washcloth. You may find that you have to repeat the process a couple of times to completely remove the red wine, but eventually, the white wine will remove it.

How to Remove Cranberry Stains from Carpet

Cranberry spills are so dark and red, you want to work quickly to get it off your carpet. Using a spoon, scoop the excess cranberry sauce from the carpet and get ready to get to work. Dawn dish soap is a great way to get rid of that red stain left behind. You will only need one tablespoon of dawn dish soap and two cups of cool water. To remove the stain, use a clean, white washcloth to sponge the stain with the cleaner. Blot away the stain a little at a time. Repeat this process as many times as necessary to remove it completely.

Carpet Cleaning in Tracy, Livermore, San Ramon, Dublin, Mountain House, Walnut Creek, Danville & the East Bay of California

Hopefully, you won’t find yourself needing any of these tips, and will have a spill free Thanksgiving. For any spills and stains that you aren’t able to remove completely on your own, the carpet cleaning professionals at Carpet Care 2000 can help. Give us a call today and we can help you restore your carpets and keep them stain free.

The weather has started to change from the hot summer day to the nicer cool temperatures of fall. The change is welcomed for most and it also means that people will start to spend more time indoors. When that starts happening the floors in your home will get dirty faster! The reasons are several including the fact that the weather also brings rain and mud! That is then brought into your home and onto your carpets. The other problem that occurs in the fall and winter months happens to be the holiday parties that are set in motion. The parties are usually in the house because the weather is cold enough to stay inside. With more people inside the spills are going to happen on your tile and even your carpet floors. It is important to know what you can do to keep your floors safe from the fall time living.

Carpet Care 2000 Lists Tips to Protecting Your Carpets From Fall Season Activities

Keep Carpeted Areas Off Limits: When you are ready to have a party at your home this fall make some arrangements. You want to be sure that when you host the party you set up areas that people can hang out to eat and snack. This should be areas off the carpet or on carpeted areas that are covered. This will help to prevent people from spilling on the carpet in areas and hopefully keep the spills on the tile. That is easier to clean up if you get to it quickly. Use furniture and signs so that people know where they can eat. You can also use heaters so that the outdoor space is more accessible.
Have Carpets Cleaned Prior to Holiday Party: If you know that you are going to have a get together you should actually have your carpets cleaned prior to the party. If your carpets are clean they are actually easier to deal with if there is a spill. The carpet will be free from the dirt and dust that happen to make spills worse. The stains that may have already been on the carpets will be treated and the newer ones are more treatable when you get to them quickly.
Use Walk Off Mats: One part of the new season is the amount of traffic that you most likely have coming in and out of your house. That means more dirt on the shoes of those same people. They have most likely have mud from rain and snow and that will end up on your carpets. It can be difficult to clean the mud and dirt off your carpets and that is why you should utilize a rug. Set a good, sturdy and rough rug outside the house so that people can wipe off their shoes prior to coming inside your house. The rug will have knock off the dirt and that will stop it from getting on the carpets.

Carpet Cleaning Services & More in Tracy, Livermore, San Ramon, Dublin, Mountain House, Walnut Creek, Danville & the East Bay of California

No matter how much you prepare and protect your carpet from spills, they are still likely to happen! Carpet Care 2000 offers professional carpet cleaning to keep your carpet looking, smelling and feeling like new. Contact us to schedule an appointment today!

Area rugs are an excellent accessory for any floor type. Not only do they add décor to the space, but they also add protection for the primary flooring. No matter why you chose to use area rugs ultimately, keeping them in optimal condition is important. If the room is immaculate and the rug dingy and spotty, it can turn the whole room down. With that in mind, we at Carpet Care 2000 would like to share an area rug cleaning guide in an effort to keep your rugs looking their best for as long as possible.

Basic Rug Care Tips

Larger rugs should be cared for like wall to wall carpeting, and most rugs can be treated according to the guide below. Whenever possible, leave the tags on the rugs and consult with them on appropriate cleaning. Periodically, no matter the type, the rugs should be deep cleaned and it is optimal to allow a professional to perform a deep clean on the rugs annually, or more frequently as needed.
Large Area Rugs: The best maintenance routine is to vacuum the rugs regularly. Vacuum both sides to avoid the dirt and grime from deteriorating the bottom of the rug in addition to the surface of the primary flooring. If your carpet features any fringe, avoid vacuuming them.
Small Area Rugs: Smaller rugs that can be easily manipulated should be taken outside and shaken as well as beat vigorously to remove the embedded grit and debris. Check your local ordinances to ensure doing so is within code.
Brush the Pet Hair Out: Brushing in the direction of the rug’s nap, use a stiff brush to remove the pet hair the vacuum was unable to extract.
Turn Rugs Annually: Direct sunlight piercing through windows and daily foot traffic causes wear and fade, turning them once or twice a year and if possible, rearrange the furniture once a year to create new foot traffic.

Types of Rug Materials & Specialty Cleaning Required

Specially made rugs require specific cleaning techniques, below you will find the basic methods for common types of rugs.
Woven or Braided Rugs: If the braided or woven rug’s label reads it is washable, place the rug in a zippered pillowcase or mesh laundry bag; set the washing machine to gentle cycle and cool water and allow the rinse cycle to complete before tossing it in the dry on a low tumble dry setting.
Handmade, Hand-Knotted, Antique and Oriental Rugs: Like wool rugs, Oriental rugs need to be vacuumed. To protect the rug, place a nylon screen on top of the rug or tie down some nylon mesh over the vacuum; change the mesh as it gets dirty. Professional cleaning is recommended once a year.
Natural Fiber Coir, Grass Rugs, Rush and Sisal Area Rugs: Natural fiber rugs such as these are weaved that allows dirt to sift through the primary flooring. Not only should you perform frequent vacuuming, but the rug needs to be removed and vacuumed underneath routinely as well. More often than not, these rugs are reversible, be sure to alternate sides every time you vacuum to even out the wear. To clean any stains, protect the primary floor with a plastic drop cloth or towel, scrub the stains with warm soapy water and a soft brush, and rinse with pure water. Blot the rug well to remove all excess moisture. Water weakens these rugs, be sure to expedite drying by placing portable fans around.
Fur, Hair-on Hides and Sheepskin Rugs: On hair-on hide rugs, fur, and sheepskin, generously shake unscented talcum powder on the surface and let it stand for several hours (just before bed). Brush the talcum powder through the hair, and then shake it out well; repeat as needed. The back of these rugs need be cleaned by using a clean cotton cloth dipped in lukewarm soapy water to wipe away any dirt or spots. Follow up with a new cloth and pure water to rinse the residues and allow it to dry completely before placing it on its back.

How to Remove Stains from Area Rugs

When stains impact your rugs, remember to tend them immediately. When treating them, never scrub or rub and never over saturate them.
Alcoholic beverages, coffee, tea, and soft drinks: Combine 1 tsp liquid dish detergent, 1 quart warm water, and 1/4 tsp of white vinegar in a squirt bottle. Apply to the stain, and blot the moisture, repeat until stain fades away, rinse with pure water and a damp cloth, then blot dry.
Fat-based stains: Use a dry-solvent spot carpet cleaner for foods such as gravy, butter, or margarine.
Gum and melted wax: Start by peeling off what you can. With the remaining gum or wax, place ice cubes in a plastic bag until it is melted to harden the gum. Once it is hard, scrape the gum or wax off with a spoon or dull knife. Vacuum the remnants and if there is any remaining residue, use a dry-solvent spot cleaner.
Paint: Spot-clean with the above formula for acrylic and latex paint, while the stain is still wet. In the event residue remains, dab clean with cotton balls moistened with rubbing alcohol. Lightly sponge an odorless mineral spirits or a citrus-oxygen cleaner on oil-base paint; be extremely careful not to soak through, rinse, and blot until dry.
Vomit, urine and feces: With either the above mentioned multipurpose cleaner or a citrus-oxygen cleaner, treat the stain by blotting clean, rinse, and dry.

Carpet Cleaning in Tracy, Livermore, San Ramon, Dublin, Mountain House, Walnut Creek, Danville & the East Bay of California

If stains persist, or your rugs require or are due for a deep cleaning, call the experts of Carpet Care 2000 today!

There are some myths and mistakes that just won’t go away when it comes to carpet cleaning such as wet carpets taking two days to dry or wool carpets shrinking when they are cleaned. If the carpets in your home are taken care of the right way they can last for a very long time. On the flipside, taking care of them incorrectly will have you replacing them in as little as a few years because they will age quickly and look worn. The number one reason that carpets get damaged is misinformation. Myths and mistakes can take a huge toll on your carpets. When it comes to keeping your carpets in great shape there are things you should know.

Carpet Cleaning & Care Myths & Mistakes

Myth-It takes days for carpet to dry. This myth is both true and false. Carpet can take days to dry but only if improperly cleaned. If your carpet takes more than 24 hours to dry, then too much moisture was used. If your carpet is really dirty than more moisture will be needed and will take longer to dry. Carpets should only take 30 minutes to 24 hours to dry.
Myth- Bleach can clean anything. While we use bleach to clean a lot of things, it’s not for carpets and can cause serious damage. Bleach isn’t technically a cleaner anyway, it’s a disinfectant that is meant to kill bacteria and remove some stains. It’s not for removing dirt from carpet. It may be an easy way to clean but will most likely cause more damage than it’s worth.
Myth- Carpet cleaning causes damage. Another myth born out of improperly taking care of carpet. Just like your clothing, carpet can stand a cleaning and correct cleaning methods will make it last longer too. If you don’t do it right and use harsh chemicals or scrub too hard then yes, the carpet can be damaged
Myth- Wool carpets will shrink. Nothing could be further from the truth with this myth. Wool carpets actually expand when they get wet. Skilled carpet cleaners can clean wool carpets without affecting the size.
Myth- More soap means cleaner carpet. This myth goes beyond carpet and seems correct when you say it but is totally wrong. Soap works when it interacts with water to remove dirt and stains. If you use too much soap and not enough water then all you have is more soap residue left behind. Carpets with too much soap left behind can damage the fibers. Use as little soap as needed to get the carpet cleaned to prevent this.
Mistake- Only using price to choose a cleaner. Having your carpets cleaned isn’t overly expensive but we all want to save money, right? It’s best to go with a cleaner that has positive reviews because carpet is expensive and choosing the cheapest cleaner can be a big mistake. Cheaper cleaners typically use inexperienced workers and use too much soap and/or water, causing damage. It’s better to pay a little more for a better job.
Mistake- Cleaning bad stains on your own. You can make a bad stain much worse by trying to clean it on your own. As tempting as it is to throw anything you have on hand onto a stain and start scrubbing, it’s better to call experienced professionals.

Carpet Cleaning in Tracy, Livermore, San Ramon, Dublin, Mountain House, Walnut Creek, Danville & the East Bay of California

You can trust the professionals at Carpet Care 2000 to take care of your carpets. Give us a call today to schedule an appointment!

Our carpets are exposed to so many different types of elements and each can cause several types of damages. When a hole appears you might wonder when or how it occurred. While you puzzle over the mysterious hole you will need to repair it. Carpet Care 2000 will walk you through the steps on what you will need and how to replace the hole in your carpets.

How to Replace a Damaged Patch of Carpet

When you’re repairing a hole in the carpet, you will need a handful of tools and materials. Start by getting a ruler, markers, a utility knife, heavy-duty carpet tape, a carpet tractor and a piece of particleboard or plywood about 1 square foot in size.
Step 1. With your ruler and marker, outline the hole, you can either draw a square or triangle around it. Avoid circles as they are harder to match later. The shape of the hole will dictate whether you use a square or triangle if both work well, then it is up to you and the choice you want to make.
Step 2. Hopefully you kept some remnant pieces of your carpet when it was first installed. If not, go to hardware store and see if you can find a piece that will match. As a last resort, you can cut out a piece of the carpet in a closet or discrete area to use for the repair. Measure out the outline that you’ve drawn and cut the replacement piece to fit the outline. It helps to use a sharp utility knife with a fresh blade.
Step 3. Now cut out your outline. Make sure not to cut through the padding underneath the carpet. You can use the plywood to place underneath the carpet if possible. After cutting your outline out make sure your replacement piece fits. If not, hopefully you have enough material to try again.
Step 4. Before taping the piece down, make sure the fiber or the nap of the replacement piece lines up with the rest of the carpet. You may want to place arrows underneath it to make sure you know the proper directions.
Step 5. Next, cut out pieces of the carpet tape to outline the edges of the hole in the carpet. Place the tape so half is underneath the carpet and the other half is exposed on the edge of the hole. Then place the replacement piece down in the hole. Make sure your arrows line up so that the nap of the carpet lines up correctly.
Step 6. Lastly, roll the carpet tractor to help blend in the seams of the nap so the edges aren’t outlining the hole or the repaired sections of the carpet.

Carpet Cleaning, Repair, Installation, Replacement & More in Tracy, Livermore, San Ramon, Dublin, Mountain House, Walnut Creek, Danville & the East Bay of California

At this point, hopefully, the hole is repaired and you have now discovered the cause of the hole. Was it the dog? If you find you’re having trouble repairing the hole and can’t afford replacing the entire carpet, contact Carpet Care 2000. We provide many valuable services and we can help repair carpets. If you find that you’re in need of any of the many services that Carpet Care 2000 provides, contact us and schedule an appointment for us to visit today!

Carpet & Rug Cleaning

There are two categories of carpet cleaning methods. There is Steam Cleaning or Hot Water Extraction and there is the Low Moisture method often called Dry Cleaning. We offer both services but we prefer Steam Cleaning which is the most recommended by carpet manufacturers. Truck Mounted Steam Cleaning also removes the most soil and leaves the carpet the cleanest.

Oriental Rug Cleaning

Oriental rugs are beautiful works of art which should not trust just any one to clean. Just as art restoration is a science so too is the meticulous cleaning of Oriental rug restoration. So careful is the process that we need to bring in these beautifully woven masterpieces to our shop to ensure proper care. We will come to your home, carefully remove the antique rug from the premises and expertly transport it to our facility.

Upholstery Cleaning

Carpet Care 2000 is well equipped to handle all your upholstery cleaning needs. Usually performed on site in your home or office we come with all the equipment needed to take care of your fabric covered furniture. We place blankets on the floor to protect your furnishings and clean the furniture in place or set it outside on a deck, porch or garage when advantageous.

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